Shree Maruti Courier Service Social Feeds in Vyttila, kochi
With nearly 10 years of dedication, Soma Mitra has been one of the strongest pillars of the East back-office operations....
With nearly 10 years of dedication, Soma Mitra has been one of the strongest pillars of the East back-office operations. Her journey reflects commitment, resilience, and leadership. Soma manages surface connections across Roadways and Railways, handling crucial coordination and correspondence for shipments to and from Kolkata across multiple destinations. From resolving issues related to damage, shortages, and unidentified consignments to managing communication through emails and calls, she ensures that operations run smoothly every single day. Beyond that, she also oversees co-loaders and vehicle billing coordination across the East states – including Kolkata, West Bengal, Jharkhand, Bihar, and Odisha, working closely with the Operations Billing team at the Head Office. As one of the most experienced back-office professionals in the East, Soma is widely trusted. She handles escalated queries from the Head Office, social media concerns, and reverse C.P. cases across PAN India, with many teams across the country recognizing and relying on her expertise. Her decade-long journey has helped build and strengthen the East back-office operations, and she stands as a true role model for women in the SMILe operations team, proving that determination and hard work can open doors and create impact. #womensday #smile #logistics #shreemaruti #internationalwomensday